Reachlee Docs

Limits

Platform rules from Meta and limits inside Reachlee that affect what automations and the AI connector can do.

Meta platform rules

  • 24-hour messaging window. Free-form DMs only within 24 hours of the person's last message. Reachlee never sends outside it.
  • One private reply per comment. The first message to a commenter is the private reply; the conversation continues once they tap or reply.
  • No first contact. A business cannot start a DM with someone who has never messaged or commented. There is no broadcast feature.
  • Media to non-followers. Instagram can refuse button templates to people who do not follow the account, so links to non-followers are sent as text first.
  • Rate limits. Meta limits messaging per account per hour. Reachlee paces sends and pauses an account automatically when Meta asks it to.

Reachlee limits

LimitValue
Connected accounts1 Free · 3 Pro · 10 Business
DMs per month1,000 on Free, unlimited on paid plans
Leads10 on Free, unlimited on paid plans
Analytics range30 days on Free, lifetime on paid plans
Posts per comment automation10
Follow-up delay30 minutes to 20 hours
AI connector connections10 per user
AI connector calls60 reads and 10 writes per minute per connection

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