Reachlee Docs

Connect your accounts

Connect Instagram professional accounts and Facebook Pages to a Reachlee workspace.

Reachlee works with Instagram professional accounts (Business or Creator) and Facebook Pages. Both connect through Meta's own login screens, so Reachlee never sees your password.

Open Settings → Connected accounts

Sign in to the dashboard and click Connect account. Choose Instagram or Facebook.

Approve on Meta

Meta shows the permissions Reachlee asks for: read comments and messages, send messages, manage comments. Approve them for the account or Page you want to automate.

You're connected

The account appears in the header switcher and in Settings. Automations, the inbox and analytics are all scoped to it.

Requirements

  • Instagram: a professional account. Personal accounts cannot receive API messages. Switch in the Instagram app under Settings → Account type and tools.
  • Facebook: you must be an admin of the Page.
  • The account must stay connected: long-lived tokens are refreshed automatically, but if you change your password or remove the app in Meta settings, Reachlee shows a Reconnect banner.

Facebook Pages and Instagram inboxes

If your Instagram is linked to a Facebook Page, the Page's inbox may own conversations by default and reject messages from any third-party app after the first one. Fix: in the Page's settings open Advanced messaging, edit the Reachlee app and turn on Take control of conversations.

How many accounts can I connect?

One on Free, three on Pro, ten on Business. The cap counts Instagram and Facebook together. See Plans.

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