Answer every booking DM
while your hands are busy.

Yes, it's allowed, and no, this won't get you banned. Reachlee is built entirely on Meta's official Instagram API and is a Meta-verified Tech Provider — the same approval process Meta requires of every legitimate messaging tool. It also respects Instagram's rules automatically, like the 24-hour messaging window. The accounts that get restricted use unofficial browser bots that scrape, mass-follow, or message strangers. Reachlee does none of that: it only replies to people who commented, replied to your story, or DMed you first.

Honestly: no — Reachlee doesn't connect to booking calendars directly, and we won't pretend it does. What it does is get your booking link in front of the client within seconds of them asking, and capture their details (name, phone, email) as a lead so nobody slips through. Clients book themselves through whatever you already use — Fresha, Square, Booksy, Calendly, or a DM back to you. On the Business plan you can pipe every lead into a Google Sheet automatically for your front desk to work through.

That's the single best automation to start with, and it takes about five minutes. Write your price-list message once, set a keyword like PRICES, and attach it to three triggers: comments on your posts, replies to your stories, and DMs containing the keyword. From then on, every "how much for…?" gets your full price list and booking link in seconds — whether it arrives as a comment, a story reply, or a direct message. The question you've answered a thousand times gets answered automatically, forever.

Yes — Reels, feed posts, and carousels all work. This matters for salons because before/after Reels are where the comment volume explodes: one good transformation can pull hundreds of "price??" comments in a day. Reachlee auto-DMs every commenter your pricing and booking link while the Reel is still trending. On Pro, any-post triggers mean you can turn it on for every post at once instead of setting it up post by post.

The message comes from your salon's own Instagram account, written in your words — there's no bot badge or third-party branding. To the client, it reads as a fast, friendly reply from a salon that's on top of its DMs. In practice the alternative isn't a warmer reply, it's a reply at 9pm or no reply at all. An instant answer with prices and a booking link is better service than a slow personal one, and clients book based on who answers first.

It's an automatic second message for people who got your price list but didn't book — something like "still thinking it over? I've got a couple of Saturday slots left." It's sent within Instagram's 24-hour messaging window, which Meta's rules allow because the person messaged you first; Reachlee enforces that window automatically and never messages strangers cold. It's a Pro feature, and it recovers exactly the leads salons usually lose: the ones who were interested at 2pm but got distracted by 4pm.

Because appointment confirmations and no-show reminders don't happen in Instagram DMs — they happen on WhatsApp and over the phone. On Pro, Reachlee can ask for a phone number as part of the DM flow, validate it, and save it as a lead against that contact. Your front desk gets a number to confirm the appointment on, and you get a contact list you own, outside of Instagram. On Business, those numbers export straight into a Google Sheet.

Use the link-in-bio page that's included on the free plan. It's a simple, mobile-first page with your services, prices, booking link, and contact details — one URL that goes in your Instagram bio and in every automated DM. Many salons run entirely on Instagram plus a booking tool, and the link-in-bio page acts as the hub between them. When you're ready for a real website you can swap the links, but plenty of salons never need to.