ReachleeStop typing the price list.
Let AI send it.
Reachlee AI answers price, timing, availability and "do you do bridal?" DMs from your own service menu, then sends the booking link — while your hands are in someone's hair. $14/mo (₹799 in India).
What an Instagram AI chatbot for salons does
An Instagram AI chatbot for salons answers the DMs a front desk would — service prices, how long a treatment takes, opening hours, whether a stylist does a particular service — from the salon's own price list and hours, then sends the booking link. Reachlee AI replies only to inbound DMs and comments, on the official Instagram API, inside Meta's 24-hour window, and never posts a price it was not given.
The five DMs the AI answers for you
The messages that interrupt every appointment, and what Reachlee AI sends back when your menu is in knowledge.
"How much for a haircut and colour?"
The AI quotes the exact prices from your pasted menu — "Women's cut ₹900, global colour from ₹3,500 depending on length" — and offers the booking link. If a service is not on your list, it says you will confirm rather than guessing a figure.
"Are you open on Sunday? Till what time?"
It answers from the hours you added, including the days you close and any holiday note you paste in that week. Change the text once and every reply that month is right.
"Do you do keratin / nail extensions / bridal?"
It confirms from your service list, gives the duration and price if you listed them, and mentions any consultation requirement. Services you do not offer get an honest no — and the booking link for what you do.
"Can I get a slot tomorrow at 5?"
The AI does not see your calendar, so it never promises a slot. It shares your booking link as a tracked short link, or your booking phone number if that is what you listed, and lets the client pick a real time.
"How long does a full highlights session take?"
It answers with the duration and any prep note from your menu — "about 3 hours; come with unwashed hair" — so clients arrive knowing what to expect and your chair time stays predictable.
Set it up before your next appointment
Connect your salon's Instagram
One-click OAuth with your Business account. No Facebook Page needed, no password shared.
Paste your service menu and hours as knowledge
Add your website or booking page URL for a scan, then paste the price list with durations, opening hours, location and parking notes, and any policy — deposits, cancellations, kids' cuts.
Switch on AI Replies and AI Comments
Replies handle inbound DMs. Comments answer substantive questions under the last seven days of before/after posts — under 150 characters, 2–20 minutes later, never a link in public.
Set a Share-link goal to your booking page
The recommended goal for salons. Any DM with booking intent ends with your Fresha, Zylu, Setmore or WhatsApp booking link as a tracked short link. The goal counts a success only when the client clicks.
A day in the chair, before and after
The 2pm price question
You are mid-balayage. Three DMs ask the price of a haircut. You answer at 6pm with foil-stained fingers; one has booked elsewhere, one never replies.
Each DM gets the price, the duration and the booking link within the minute. Two of the three book a slot. You see both clicks in the goal's receipts when you finish the balayage.
The before/after Reel that travels
A transformation Reel gets 250 comments: "price?", "which colour?", "where are you?". You answer twenty and give up.
Substantive comments get a short public reply within 20 minutes; "how do I book?" gets a public "sent you the link in DMs" and a private DM with the booking link. Emoji and tag-a-friend comments are skipped for free.
Sunday hours, every Saturday night
"Open tomorrow?" arrives every Saturday night. You answer from the sofa, or you don't and someone turns up to a locked door.
The AI answers from your hours text — including the holiday closure you pasted in on Thursday. You add the note once; the Activity feed shows every reply that used it.
What the AI won't do
Each limit is enforced in code, not left to a prompt.
Invent a price, a slot or a service
Replies use only your pasted menu, hours and allowed links. If a client asks about something not on the list, the AI says you will confirm — it never quotes a made-up price or promises an opening.
Message a client first
It only answers inbound DMs and comments, inside Meta's 24-hour messaging window, on the official Instagram API. No reminder blasts, no cold DMs to people who liked a Reel.
Talk over you or your receptionist
One manual reply from anyone on the account and the AI stays out of that thread for 48 hours. Mute a regular's thread permanently, or pause the AI globally on a busy day.
Reply to spam or noise
Emoji-only, tag-a-friend, spam and negative comments are skipped and cost nothing. A complaint about a past visit is a support issue: answered, with no booking push attached.
Priced for a salon, not an agency
Growth is $14/mo (₹799 in India): 1,000 AI credits, 3 Instagram accounts, everything in Pro. Business is $29/mo (₹1,499 in India): 2,500 credits, 10 accounts and 5 team seats for multi-branch salons. One credit per AI reply sent; skips and failed sends are free. Free and Pro have no AI.
Start freeSalon questions about AI replies
Is it allowed? Will my salon's account get banned?
It is allowed the way Reachlee AI does it: official Instagram API, replies only to people who messaged or commented first, inside Meta's 24-hour messaging window. Accounts get restricted for password-based bots that follow and DM strangers — Reachlee never touches your password and never sends a first message.
Will it make up a price or promise a slot I don't have?
No. It quotes only the prices and hours you pasted and sends only links you approved. It cannot see your calendar, so it never confirms a time — it sends the booking link and lets the client pick a real slot. Unknown questions get "we'll confirm", not a guess.
Can it actually book the appointment?
It sends your booking link as a tracked short link and records the click. Booking still happens in Fresha, Zylu, Setmore, Google Reserve or over WhatsApp — whichever link you gave it. It does not read or write to your calendar.
Will clients know they are talking to an AI?
Replies come from your account in your tone. If a client asks directly whether they are talking to a bot, the AI answers honestly. In your Inbox every AI message carries a badge, so you always know which lines were yours.
I already have a comment-to-DM price list automation. Do they clash?
No. Keyword automations always win. If a comment or DM matches your "PRICE" automation, that fires and the AI stays silent on that message. The AI only handles the questions your automations do not catch.
Does it reply in Hindi, Marathi or Hinglish?
Yes. Language matching is on by default — it answers in the language the client wrote in, across Hindi, Hinglish, regional languages and 20+ others. You can pin one language in Behavior if you prefer.
How much does Reachlee AI cost for a salon?
Growth is $14/mo (₹799 in India) with 1,000 AI credits — one credit per reply sent, roughly 30 answered DMs a day. Business is $29/mo (₹1,499 in India) with 2,500 credits and 10 accounts for salons with several branches. There is no AI on Free or Pro.
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