ReachleeGive the AI a goal
and measure it in clicks, leads and follows
Share a link, capture an email or phone, or grow followers. The AI steers its replies toward one goal when the message calls for it, and Reachlee counts success with its own tracking, not the AI's opinion. Included in Growth at $14/mo (₹799 in India).
What is an AI goal in Reachlee?
An AI goal tells Reachlee AI what a good reply should lead to. AI lead capture for Instagram DMs works like this: when someone asks a question or shows interest, the reply naturally asks for their email or phone; when someone shows buy intent, the reply includes your tracked link. Reachlee counts each goal as attempted when the steering was used and successful only when its own tracking sees a click, a captured contact, or a follow within 7 days.
Pick the outcome, get a definition of success
Every goal has a hard success rule that lives in Reachlee's data, not in the model's self-report.
Share a link
You give a URL; Reachlee mints it as one of your tracked short links. When a DM shows buy intent or asks a question the link answers, the reply carries it. Attempted = the link was sent. Success = that contact clicked it at least once. The same goal powers the comment-to-DM funnel in AI Comments.
Capture a lead
When a DM shows interest, the reply asks for an email or phone in a way that fits the conversation: "Want me to send the brochure? Drop your email." Attempted = the ask was made. Success = an email or phone number landed on that contact's record, where your lead export and Google Sheets integration can pick it up.
Grow followers
When a substantive fan message comes in, the reply includes a natural nudge to follow. Attempted = the nudge was sent. Success = Reachlee sees that contact's follows-you status flip to true within 7 days. No guarantees on volume, just an honest count of what changed.
How a goal shapes a reply
Create the goal
Reachlee AI, then Goals. Choose share a link, capture a lead, or grow followers. For a link, paste the URL and Reachlee creates a tracked short link. Set it live. You can run up to 3 goals at once and pause any of them.
A DM or comment comes in and gets classified
The same intent gate that decides whether to reply also labels the message: question, buy intent, support issue, substantive fan comment, and so on. Skipped messages never touch a goal.
One goal is picked, or none
Buy intent or a question makes a Share-link goal relevant. Interest makes Capture-lead relevant. A substantive fan comment makes Grow-followers relevant. Support issues never get a goal, so someone asking where their order is never gets a sales nudge. Never more than one goal per reply.
The reply is generated with one steering line
The generator gets your knowledge, brand voice, the thread's recent turns, and a single instruction for the chosen goal. The link, if any, is your tracked short link. The reply still respects every guardrail and the 500-character limit.
Success is counted by Reachlee, later
The Goals card shows Attempted and Successful for each goal, computed from AI events, link clicks, contact fields, and follow-status changes. Nothing is stored as a counter the model could inflate.
Goals in real DMs
Share a link, coaching account
"How do I join the September cohort?" sits unanswered until evening. The link you eventually send is untracked, so you never learn whether they opened it.
"The September cohort opens on the 10th, 12 seats, ₹14,999. Here's the enrollment page: [your short link]." The click shows up on the goal within seconds of them tapping it.
Capture a lead, home decor store
"Can you send me the catalogue?" You send a PDF, get no contact details, and lose them when Instagram buries the thread.
"Happy to. What email should I send the full catalogue to?" When they reply with an address, it lands on the contact record and counts as a successful capture. Your Sheets integration sees it too.
Grow followers, creator account
A non-follower comments "this edit is insane, how did you do the transitions?" and gets a heart.
Public reply: "Cut on the beat and mask the hand. I break it down every week, give the page a follow so you catch the next one." If they follow within 7 days, the goal counts it.
Support issue, any account
"My order hasn't arrived and it's been 10 days" gets a chirpy "Check out our new collection!" from a badly configured bot.
A support reply from your knowledge ("Sorry about that. Send me your order number and I'll check.") with no goal attached. Support issues are excluded from goals by rule.
Goals are included, not an upsell
AI Goals come with Growth at $14/mo (₹799 in India), which includes 1,000 AI credits and 3 Instagram accounts, and with Business at $29/mo (₹1,499 in India) with 2,500 credits, 10 accounts, and 5 seats. A goal does not cost extra credits; you pay one credit per AI reply sent, with or without a goal. Free and Pro ($9/mo) do not include AI.
Start freeAI Goals, answered
Is it allowed to use AI to capture leads in Instagram DMs?
Yes, when it happens inside a conversation the person started. Reachlee AI replies only to inbound DMs within Meta's 24-hour window through the official API. Asking for an email in reply to someone asking for your brochure is a normal conversation, not outreach. The AI never sends a first message.
Will the AI push a sales goal on someone with a complaint?
No. Support issues are excluded from goals by rule. A DM classified as a support issue gets a support reply from your knowledge and nothing else. This is enforced in the pipeline, not left to the model's judgement.
Will it make up a link or a discount to hit the goal?
It cannot. The only link a Share-link goal can send is the URL you configured, minted as your tracked short link. Prices and offers come from your knowledge, and the default guardrail says never invent prices or links. If the knowledge has no answer, the AI says you will get back to them.
How is success measured?
By Reachlee's own data. Share a link: at least one click on your short link by that contact. Capture a lead: an email or phone landed on the contact record. Grow followers: the contact's follows-you status flipped to true within 7 days. Attempted counts how often the goal was used in a reply. Neither number is self-reported by the model.
Can I run more than one goal?
Up to 3 live goals at once, one per type is the usual setup. Each reply gets at most one goal, chosen by what the message is about: buy intent leans to the link, interest leans to the lead ask, a fan comment leans to the follow nudge.
Does the Share-link goal work with comments too?
Yes. When a public comment shows buy or link intent, AI Comments posts a short "check your DMs" breadcrumb and sends the goal's link in a private DM. Public replies never contain links.
Does a goal cost extra credits?
No. One credit per AI reply sent, with or without a goal. Growth ($14/mo, ₹799 in India) includes 1,000 credits; Business ($29/mo, ₹1,499 in India) includes 2,500.
Can I guarantee follower growth with this?
No, and we do not claim it. A follow nudge in a reply to someone already engaging is a reasonable ask; whether they follow is up to them. The goal report just tells you honestly how often it happened.
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