Your small business
Instagram, automated.
Deflect customer support DMs, announce drops, capture leads — without the founder typing the same 5 replies 50 times a day. Flat $9/month on Pro, free to start.
Why small businesses pick Reachlee.
If you run a small business on Instagram — an indie product brand, a local cafe, a salon, a maker, a service business — your inbox is your job. You spend an hour or two a day typing the same five answers (price, location, hours, do you ship, can I book). Reachlee absorbs that load with keyword auto-replies, frees you up for the work that actually grows the business, and costs less than the coffee budget.
- DM keyword auto-replies handle the predictable questions ("price", "hours", "location", "do you ship").
- Comment-to-DM converts engagement into customers — "comment SHOP for the link" on every drop.
- Lead capture inside DMs builds an owned email list — no landing page, no form fatigue.
- Flat $9/month Pro — pricing doesn't punish growth or seasonality.
Built for the small-business Instagram day.
Every recurring task on your IG has a Reachlee workflow that takes it off your plate.
Keyword auto-replies for the FAQs
Set up auto-replies for the questions you answer all day — price, hours, location, shipping, booking link. Reachlee fires in 5 seconds; you only see DMs that need a human.
Drop / restock announcements
"Comment SHOP for the link" on your new drop. Every commenter gets your tracked product link in under 5 seconds with CTR analytics so you know which posts actually sell.
Booking link delivery
Salon / service / coaching DMs? Keyword "BOOK" auto-fires your booking link with a quick qualifier. Pre-qualified bookings only.
Email capture for waitlists
Sold out? Comment-to-DM with "WAITLIST" → lead-capture step asks for email → they're in the restock email list when stock comes back.
Sound-alert real-time inbox
Every DM appears in your Reachlee inbox in real time with sound alerts. Nothing sits unread for hours because you forgot to check the IG app.
Flat $9/month
Pro plan covers everything: unlimited DMs, unlimited leads, 3 Instagram accounts, lifetime analytics. No per-contact charges, no seasonality spikes, no surprise bills.
Real small-business playbooks.
Customer support deflection
The founder spends 2 hours/day answering "price?", "shipping?", "how to order?" in DMs.
Keyword auto-replies handle the common questions. The founder only sees DMs that actually need a human response.
Drop / new-product launch
You post a Reel about a new product. 200 comments asking "where can I buy?". You manually DM the link for 2 days.
Comment-to-DM fires the product link in 5 seconds. Click-through is 30-50%. You're back to making the next product.
Local service booking
Salon DMs: "can I book Saturday at 2?" come in all night. You reply Monday morning. Half have booked elsewhere.
Keyword "BOOK" fires an instant DM with your booking link. Saturday slot is filled by Tuesday with no human in the loop.
Small businesses on Reachlee.
I run a one-woman jewelry shop. Reachlee replaced 90 minutes of "what's the price" DMs every morning. I get to actually make jewelry now.
Drop days used to be 4 hours of manual DMing. Now they're set up the night before and run while I'm asleep. Wake up to a sold-out drop.
$9/month is less than a single hour of my time. The math is just obvious.
Small-business pricing.
Free plan: 1 Instagram account, 1,000 DMs/month, 10 leads. Pro ($9/mo): 3 IGs, unlimited DMs and leads, Growth Gate, scheduled DMs. Business ($29/mo): 10 IGs, 5 team seats, Google Sheets piping — for businesses with a small team.
Start freeSmall-business questions, answered.
I'm not technical — can I actually set this up?
Yes. The first automation takes 60 seconds — connect Instagram via direct OAuth (one click), pick a keyword, write the auto-reply, hit publish. If you can post a Reel, you can set up a Reachlee automation.
Will customers think I'm using a bot?
The DM comes from your account, in your tone, in your voice. Most customers experience it as "wow, fast reply" — not "this is a bot". You can leave specific automations off and handle those manually if some questions deserve a human touch.
I run a local business — does this work for service bookings?
Yes. Common patterns: keyword "BOOK" fires your booking link, keyword "PRICE" fires your service rates, keyword "HOURS" fires today's hours. All on the free plan.
What if a customer's question doesn't match any keyword?
The DM lands in your inbox like normal Instagram — no automation, no auto-reply, just a regular message you handle in real time. Reachlee only fires when you've set it up to.
How much time will this actually save me?
Most small-business owners we talk to report 60-90 minutes/day saved within the first week. Higher-volume accounts (1k+ DMs/month) save more — closer to 3 hours/day.
Can I run automations on my personal + business Instagram?
Yes, on Pro ($9/mo). Pro covers 3 Instagram accounts. Most small-business owners use it for their business account + a personal/founder account.
Will this work if I sell on Shopify / Squarespace / direct?
Yes — Reachlee just sends the link you paste in. Whether that's a Shopify product page, a Squarespace booking link, a Stripe link, or a Linktree, Reachlee delivers it with click tracking on top. Works for any commerce platform.