ReachleeHow to cancel InstantDM —
and what to expect on refunds
InstantDM has no free plan: a 7-day trial converts to $9.99/mo. Here is how the clock works, what reviewers say about getting money back once it has charged, where to cancel, and the free plan you can move your comment-to-DM automations to today.
How to cancel InstantDM
As of September 2026, InstantDM runs a 7-day no-card trial that converts to a $9.99/mo plan, so cancelling before day seven is the only way to avoid a charge. Cancellation is done from the billing settings in the InstantDM dashboard — verify the current path in InstantDM's help resources. On the InstantDM refund question: the policy is not quoted on the pricing page, and Trustpilot reviewers report being told they did not qualify. Treat the trial as your decision window.
The five-step cancellation checklist
Find your trial end date
InstantDM's trial is 7 days from sign-up with no card on file at the start. Billing begins when it ends. Work out the exact day, and cancel at least a day before it if you are not staying — a slow support reply cannot then cost you a month.
Export your leads and contact data
If you connected Zapier or Make to move leads into a sheet or CRM, those pipelines stop when the account does. Pull what you need from InstantDM and your connected tools before cancelling.
Write down your automations
Trigger keywords, message copy, link targets, and any AI-agent prompts. Comment-to-DM and keyword flows rebuild anywhere in minutes when you have the text in front of you.
Cancel from the dashboard billing settings
Open the billing settings in the InstantDM dashboard and cancel the subscription — verify the current click path in InstantDM's help resources, as the pricing page does not spell it out. If you have already been charged, cancellation stops the next renewal rather than refunding the current one.
Ask for a refund in writing — with realistic expectations
InstantDM's refund policy is not quoted on its pricing page, and Trustpilot reviewers describe being told they did not qualify. If you were charged unexpectedly, email support with the charge date and your cancellation timestamp. Then move on: the money argument is rarely worth more than the time.
What changes when you leave InstantDM
| InstantDM (as of Sep 2026) | Reachlee | |
|---|---|---|
| Free plan | None — 7-day trial, then $9.99/mo | Yes: 1 account, 1,000 DMs/mo, 10 leads, 30-day analytics |
| How to cancel | Dashboard billing settings — verify in InstantDM's help | Settings, one click |
| Refunds | Policy not quoted on pricing page; reviewers report declines | No refund window published; cancel any time, access to period end |
| Paid price | $9.99/mo flat | Pro $9/mo · Growth $14/mo · Business $29/mo |
| Instagram accounts | One at entry price per reviewers; multi-account pricing not published | 1 on Free · 3 on Pro · 10 on Business |
| Lead capture to a sheet | Via Zapier or Make | Email and phone capture in the DM; Google Sheets piping on Business |
| AI replies | AI-agent conversations included | Reachlee AI on Growth ($14/mo), answering from your own knowledge |
| Other channels | Facebook Messenger, IG Live, Click-to-Message ads | Instagram only |
| Official API | Yes | Yes — Instagram Business Login, Meta-compliant |
InstantDM figures from its pricing page and public reviews as of September 2026. 'Not published' means we could not find the fact on the vendor's pricing page — confirm before acting.
Reasons to stay on InstantDM
You use the AI agent and Messenger
InstantDM bundles conversational AI-agent replies, Facebook Messenger, Instagram Live comments, and Click-to-Message ads for $9.99. If you run all of that, few tools match the bundle at the price.
Your Zapier pipelines are already built
If leads flow from InstantDM through Zapier or Make into a CRM you depend on, moving means rebuilding the pipeline. Weigh that against Reachlee's native Sheets piping on Business.
You want a week, not a month, to decide
A short trial suits people who already know what they want. If that is you, the trial did its job — but set a calendar reminder for day six.
You only need comment-to-DM and leads
Then the missing free plan is the reason to leave. Reachlee runs comment-to-DM, story replies, keyword triggers, and email or phone capture free up to 1,000 DMs a month, and Pro is $9/mo for 3 accounts with unlimited DMs.
Cancel before the 7-day trial converts and you owe nothing. Cancel after and expect to keep access to the period end without a refund, based on what reviewers report — the policy itself is not published on the pricing page, so ask support in writing but plan around a no. Stay if the AI agent and Messenger coverage are earning their keep. If your job is Instagram comment-to-DM with lead capture, move to Reachlee's free plan today, rebuild in minutes, and only pay $9/mo when you outgrow 1,000 DMs.
A landing pad with no trial clock
Reachlee Free: 1 Instagram account, 1,000 DMs/month, 10 leads, 30-day analytics — no card, no expiry. Pro $9/mo: 3 accounts, unlimited DMs, contacts, and leads, Growth Gate, scheduled DMs. Growth $14/mo adds Reachlee AI. Business $29/mo: 10 accounts, 5 team seats, Google Sheets lead piping. Cancel in Settings in one click; access runs to period end.
Start freeCancelling InstantDM — FAQ
Does InstantDM give refunds?
InstantDM's refund policy is not quoted on its pricing page as far as we can find, and Trustpilot reviewers report asking for a refund after being charged and being told they did not qualify. Treat the 7-day trial as your decision window and cancel before it converts if you are unsure.
How do I cancel my InstantDM subscription?
From the billing settings in the InstantDM dashboard. The pricing page does not spell out the steps, so verify the current click path in InstantDM's help resources. Cancel at least a day before the trial ends or before your renewal date; cancellation stops future charges and keeps access to the end of the period you paid for.
Does InstantDM have a free plan?
No. InstantDM offers a 7-day trial without a credit card, then the $9.99/mo plan begins. Listicles that describe an InstantDM free plan with '500' or '1,500 automations' are describing the trial or an outdated offer. Reachlee's free plan has no expiry: 1 account, 1,000 DMs/mo, 10 leads.
How much does InstantDM cost if I keep it?
As of September 2026, one plan at $9.99/mo. Annual and multi-account pricing are not published on the sources we checked — verify on instantdm.com. In India that is roughly ₹747/mo billed in USD, before your card's ~3% forex markup and 18% GST. Reachlee bills India in INR: Pro ₹399, Growth ₹799, Business ₹1,499.
Will cancelling InstantDM affect my Instagram account?
No. InstantDM connects through Meta's official API with OAuth, so cancelling simply removes the app's access — your Instagram account, followers, and DMs are untouched. Disconnect the app from your Meta settings after cancelling if you want a clean break. Reachlee connects the same compliant way, via Instagram Business Login.
How do I move my InstantDM automations to Reachlee?
Connect your Instagram Business account, then recreate each comment-to-DM (keyword, message, link button), story reply, or keyword DM trigger. Add email or phone capture in the DM to replace the Zapier lead pipeline — on Business it pipes straight into Google Sheets. Every send passes a Meta rate-limit pre-flight.
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