# Troubleshooting — Reachlee Docs

> Fixes for the common problems when connecting or using the Reachlee AI connector.

# Troubleshooting

Fixes for the common problems when connecting or using the Reachlee AI connector.

### The sign-in page says the AI connector isn't enabled for this account

### The assistant keeps sending me to sign in

### Claude Code shows the server but no tools

### ChatGPT shows 'No app tools available yet'

### It says the 24-hour window is closed

### Results stop at 30 days on a Free workspace

### It asks 'Which account?'

### Creating an automation fails with a Pro message

### It cannot find my post

### I disconnected but the assistant still shows Reachlee

Still stuck? Email [tusharkapil@reachlee.co](mailto:tusharkapil@reachlee.co) with the assistant you use and what you asked.

[Permissions and securityWhat an AI assistant can and cannot do through the Reachlee connector, how sign-in and tokens work, and how to revoke access.](/docs/ai-connector/permissions-and-security/)[GlossaryThe terms Reachlee uses in the dashboard and in the AI connector, defined.](/docs/reference/glossary/)

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Source: https://www.reachlee.co/docs/ai-connector/troubleshooting